Last Updated: January 2026
Advanced Knowledge Academy (“AKA”, “we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of our students, parents/guardians, clients, staff, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
By accessing our website, registering for our services, or using our learning and community platforms, you consent to the collection and use of information as outlined in this policy.
1. Information We Collect
Personal Information
We may collect personal information in a variety of ways, including when users:
- Visit our website
- Register for tutoring services or online courses
- Create an account within our Learning Management System (LMS)
- Participate in student or community features
- Complete registration, enrollment, or inquiry forms
- Submit academic documentation
- Make payments
- Contact us for support or information
Personal information may include:
- Name (legal and preferred)
- Email address
- Mailing address
- Phone number
- Date of birth
- Academic records, assessments, and transcripts
- Course enrollment, completion, and progress data
- Certificates, grades, and report cards
- User-generated profile information
- Payment and billing information
We collect only information that is voluntarily provided and necessary to deliver our educational services. Choosing not to provide certain information may limit access to some services.
Non-Personal Information
We may also collect non-identifying information such as:
- Browser type and version
- IP address
- Device type and operating system
- Website and platform usage patterns
2. Learning Platform & Community Features
Advanced Knowledge Academy uses LearnDash as its Learning Management System (LMS) and BuddyPress to support optional student and community interaction features.
LearnDash (LMS)
Through LearnDash, we collect and store information related to:
- Course registration and enrollment
- Lesson and quiz progress
- Assignment submissions
- Grades, completion status, and certificates
- Academic records required for compliance and reporting
This information is used strictly for educational delivery, academic tracking, certification, and compliance purposes.
BuddyPress (Community & Profiles)
BuddyPress may allow registered users to:
- Create a user profile
- Participate in community groups or discussions
- Send messages or interact with other users (where enabled)
Any information shared through BuddyPress features is voluntarily provided by the user. Users are responsible for the information they choose to display publicly or within community areas. AKA limits access to these features to registered users and applies role-based permissions.
3. Cookies & Analytics
Our website may use cookies to enhance user experience and analyze site traffic. Cookies help us remember preferences and understand how visitors interact with our site and LMS.
We may use tools such as Google Analytics, which collect anonymized data (e.g., pages visited, browser type). This data does not personally identify users.
Users may disable cookies through their browser settings or use Google’s Analytics Opt-Out tools.
4. How We Use Your Information
Information collected may be used to:
- Operate and maintain our website, LMS, and community platforms
- Create and manage user accounts
- Process registrations, enrollments, and payments
- Deliver tutoring services and online courses
- Track academic progress, grades, and certifications
- Maintain academic records and reporting requirements
- Communicate schedules, updates, and service notifications
- Provide customer, academic, and technical support
- Meet legal, regulatory, and educational requirements
- Improve our services, systems, and educational offerings
5. Children’s Privacy
Advanced Knowledge Academy provides educational services to students under the age of 18.
For students under 13, parental or guardian consent is required prior to registration.
We collect only the information necessary to deliver educational services and take additional measures to protect the privacy of minors. Parents or guardians may request access to, correction of, or deletion of their child’s personal information at any time, subject to educational and legal retention requirements.
6. Safeguarding Your Information
We use administrative, technical, and physical safeguards to protect personal information, including:
- Secure SSL encryption
- Role-based access controls for staff and instructors
- Secure LMS and community platforms
- Secure hosting environments
- Regular system monitoring and backups
Access to personal data is restricted to authorized personnel only.
7. Data Storage Location
Personal information may be stored on secure servers located in:
- Canada – Primary systems and academic records
- United States – Limited third-party services, hosting infrastructure, or backups
All service providers are selected based on strong privacy, security, and compliance standards.
8. Third-Party Services
We may share limited personal information with trusted third-party service providers solely to support our operations, including:
- Payment processors (e.g., PayPal, Stripe)
- Learning Management System services (LearnDash)
- Community and user-profile tools (BuddyPress)
- Website analytics tools
- Secure cloud hosting providers
These providers are contractually obligated to protect personal information and comply with applicable privacy laws.
We do not sell, rent, or trade personal information.
9. Retention of Information
We retain information only as long as necessary to fulfill educational, legal, and operational purposes, including:
- Academic records: as required by Ontario Ministry of Education guidelines
- LMS course data: for certification, reporting, and compliance
- Inactive user accounts: typically up to 2 years
- Financial records: as required by law
Information is securely deleted or anonymized when no longer required.
10. Access, Corrections & Withdrawal of Consent
Under PIPEDA, individuals have the right to:
- Request access to their personal information
- Request corrections to inaccurate or incomplete data
- Withdraw consent where applicable
Requests may be subject to legal or educational retention obligations and can be made by contacting us (see Contact section below).
11. Data Breach Notification
In the unlikely event of a data breach involving personal information, Advanced Knowledge Academy will:
- Notify affected individuals promptly
- Report to the Office of the Privacy Commissioner of Canada where required
- Take immediate corrective and preventive action
12. Communications & Marketing
With consent, we may send service-related updates, academic notifications, or occasional informational communications. You may opt out of non-essential communications at any time by using the unsubscribe option or contacting us directly.
13. Third-Party Links
Our website or community areas may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review external privacy policies.
14. Updates to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on our website with a revised “Last Updated” date.
15. Contact Information
For questions or concerns regarding privacy or personal information, please contact:
Advanced Knowledge Academy
Email: info@advancedknowledgeacademy.com
Subject Line: Privacy Inquiry
Website: www.advancedknowledgeacademy.com
Intellectual Property
All content on this website, including text, graphics, logos, videos, course materials, LMS content, assessments, certificates, and digital resources, is the intellectual property of Advanced Knowledge Academy, unless otherwise stated.
Permitted Use
You may:
- View and use content for personal, non-commercial educational purposes
- Download or print materials with copyright notices intact
Prohibited Use
You may not:
- Reproduce, modify, distribute, or sell content for commercial purposes
- Share course access, credentials, or materials with unauthorized users
- Copy, scrape, or reverse-engineer website code, LMS systems, or course materials
Third-Party Content
Any third-party content is used with permission or attribution and remains the property of its respective owners.
© 2026 Advanced Knowledge Academy. All rights reserved.